Description
BS BIP 0036 – Achieving ISO/IEC 20000. Keeping the service going
Explains requirements and processes targeted at keeping customer services running, ranging from correcting incidents as soon as possible through to coping with major outages by having a continuity plan.
Also available as part of KIT 190.
Product Details
- Published:
- 01/13/2006
- ISBN(s):
- 0580446409
- Number of Pages:
- 122
- Product Code(s):
- 30124744
You must be logged in to post a review.
Reviews
There are no reviews yet.